“As one of the coordinators of our biennial Eastern Region conference for managers, administrators and practitioners in adult training programs, I highly recommend Suzie as a presenter. We are funded by the Ministry of Labour, Immigration, Training and Skills Development to offer these programs. This past year, we were fortunate to book Suzie Johnson-Smith to lead an afternoon workshop on coaching. The participant feedback was fantastic, and Suzie’s session was specifically mentioned in our surveys. The afternoon timeslot on the second day of a conference is a tough one. People are tired and overloaded with information. Suzie arrived well-prepared and not only engaged the group but also left people with some real concrete next steps. The topic of coaching has proved to be very relevant to our instructors in their program delivery as well as with management and leadership in human resources skill development and a strategy for staff retention.”