“Suzie’s ability to engage with our staff and maintain interest throughout training was exceptional. She fostered an inclusive environment where everyone felt comfortable sharing their thoughts and asking questions. Her openness and willingness to share greatly enhanced the learning experience. Suzie provided real life case studies that were incredibly valuable and allowed for practical job application. Suzie helped bridge the gap between theory and practice, showing us how to implement person-centred support in real-life scenarios. Her long history of Ontario Works practices and her deep knowledge of person-centred supports, in conjunction with her passion for the subject matter, was very evident throughout the training. This inspired confidence to apply these practices within our team and motivated us to apply what we learned. Suzie provided materials and resources that will be valuable as we continue to develop our skills in person-centred support and wrap-around services.
Suzie’s commitment is admirable. She encouraged us to adopt a holistic and empathetic perspective, fostering collaboration with clients while adapting to a coaching and mentoring relationship instead of a fix-it mentality. Integrating this lens into our program will enhance our ability to create meaningful change and build stronger, more resilient communities. Suzie is the change you wish to see in the world.”