Consulting – Suzie Johnson-Smith

Navigate change successfully and build a thriving organization

Are you dealing with change management or cultural shifts in your organization? Facing major staffing changes or restructuring? Maybe you need to rebuild and reshape your organizational culture.

These days, organizations are going through a major reset. Customers, employees, shareholders, and communities all have new expectations. To stay ahead, every organization needs to rethink how it operates. And people drive that change. All the planning, strategy, and innovation won’t matter if your team isn’t on board.

That’s why the process matters as much as the outcome. I help align everyone to your mission, along with the structure, processes, and culture needed to grow. It’s about creating work and an environment that motivates and inspires so you and your team succeed now and in the future.

How do I know if my organization needs your help?

Here are some signs your organization could benefit from my consulting services:

You’re going through big changes like new leadership or restructuring.

You need fresh ideas to boost team morale and improve communication.

You want to make your organization stronger and more adaptable.

You’re trying to get everyone company-wide working towards the same purpose.

What to expect

We’ll start by reviewing your organization’s strategic plan, focusing on areas like learning, development, outreach, and engagement. We’ll also work on diversity, equity, and inclusion plans that bring real results.

Expect workshops to increase leadership skills, enhance people management through a coaching approach, and better handle conflicts. We can also set up group discussions to improve your team’s well-being and collaboration.

Together, we’ll build strong, equitable, inclusive relationships within your organization. We’ll develop a learning plan and roadmap that supports your goals and drives cultural change.

Consulting sessions

When we begin, I’ll meet with you to understand your challenges and where you need support. From there, I’ll create a plan just for you. This might include workshops, facilitated meetings, one-on-one coaching, or team-building exercises.

For teams, I like to meet each member individually to get a sense of their strengths, issues, and goals. This helps me tailor group sessions or workshops to fit everyone’s needs.

Let me be part of your success story. Schedule a discovery session.

Contact Suzie

Recommended workshops

Check out my workshops for more growth opportunities. Learn More!

Bringing Your Best Self to the Workplace
Improving Customer Relations
Introduction to Coaching
Coaching for Case Managers
Improving Customer Relations
Improving Workplace Culture
Improving Workplace Culture for Leaders
Bridges Out of Poverty: Individual Lens

Rave reviews from clients

“We engaged Suzie to help foster a cultural transformational change within our department, moving towards a people-centred coaching culture and enhancing team building within our leadership team, which had a profound impact on the work we do and where we are going.

Her guidance improved our communication, built a strong foundation of trust, and ensured consistent messaging for staff. Suzie helped us create a team charter and vision that aligns with our goals, fostering a clear direction and purpose. One of the most significant changes has been our leadership team’s strengthened sense of solidarity and mutual support.

Suzie is incredibly knowledgeable and has an innate ability to meet people and teams where they are, helping us address unique challenges and move forward effectively. Her talent for fostering growth and development within teams makes her services invaluable.

If you want to enhance your team’s communication, trust, and overall effectiveness, I highly recommend Suzie. Her expertise will transform your teams and workplace culture, creating a lasting, positive impact on your entire organization.”

Lisa Horne

Director, Community and Social Services

Northumberland County

“Suzie has been an invaluable asset to our community health education efforts across three counties. Her ability to connect with individuals, build trust, and foster meaningful connections, whether in-person or virtually, is unparalleled. Suzie utilizes established frameworks and tailors each step to align with our goals. Her attentiveness and collaborative spirit make her an exceptional guide for anyone.”

Vlada Gladis

Health Educator

Sibley County Public Health and Human Services

“We contracted Suzie to provide professional development and support for our human service team. As we began moving away from a consultative service delivery model and closer to a coaching-based service delivery model, we understood that we needed to engage and support our team with ongoing, consistent coach training.

Working with Suzie as a team has had immeasurable benefits. Most importantly, I highlight the growth in confidence that I now see in our service delivery, which results in consistency, transparency, and equitable service. I also notice the confidence each team member has in themselves as coaches. This impact is HUGE and ever-present.

I would highly recommend Suzie to any organization or individual. Her approach is engaging, approachable, and, most importantly, human-centred. There is an ease to her coaching that truly empowers those she works with. This is not to say that she will not challenge you to think more deeply. Building both self-reflection and self-awareness is her gift to you should you choose to ‘dance in the moment.’

Suzie is a highly skilled facilitator, yes, but most importantly, she is very approachable and non-threatening. This is extremely important when exploring a ‘new’ way of showing up for yourself professionally and personally.”

Shannon Cattoni

Program Manager

Five Counties Children's Centre